Since I know pretty much every sysop is in here...

My BBS was down for a week or so thanks to my lovely provider who pulled the plug over a dispute with another VM I had with them.


Good news, I have daily off-site backups so I'm all setup with a new provider and very happy. Of course, the IPs have changed but the DNS is updates so it shouldn't matter. Still waiting on RDNS for the ipv6 but otherwise, all
systems are go!

Thanks,
Nigel
--- SBBSecho 3.11-Linux
* Origin: End Of The Line BBS - endofthelinebbs.com (21:2/101)

Hello Nigel!

** On Wednesday 26.08.20 - 11:53, Nigel Reed wrote to FSXNET.FSX_GEN:

My BBS was down for a week or so thanks to my lovely provider who pulled the plug over a dispute with another VM I had with them.

What aspect of the VM bothered them so much to pull the plug?

Good news, I have daily off-site backups so I'm all setup with a new provider and very happy.

Glad to have you back.

Connections have been a bit hit-n-miss today (Sunday) though. :(

I did not realize that Google offered domain registration.


--- OpenXP 5.0.46
* Origin: (} Pointy McPointFace (21:4/106.21)

Ogg wrote:

Hello Nigel!

** On Wednesday 26.08.20 - 11:53, Nigel Reed wrote to FSXNET.FSX_GEN:

My BBS was down for a week or so thanks to my lovely provider who pulled the plug over a dispute with another VM I had with them.

What aspect of the VM bothered them so much to pull the plug?

They offer free VMs which I took for the BBS. The idea is that you are so impressed you tell your friends so they will sign up.

I signed up to get another identical but paid for and it way many times
slower. A 5 second ./configure on the free service took 45 seconds on the paid service. Even though it was exactly the same memory, cpu etc. I told them they need to fix it and they said "that's how it is, you'll have to pay more to upgrade". I told them no and to refund me. I told them to return the money or I'll do a chargeback. They told me to do whatever I must. Next thing I know, I'm locked out of both, and they still have my money.
--- SBBSecho 3.11-Linux
* Origin: End Of The Line BBS - endofthelinebbs.com (21:2/101)

I signed up to get another identical but paid for and it way many times
slower. A 5 second ./configure on the free service took 45 seconds on the paid >service. Even though it was exactly the same memory, cpu etc. I told them they
need to fix it and they said "that's how it is, you'll have to pay more to upgrade". I told them no and to refund me. I told them to return the money or I'll do a chargeback. They told me to do whatever I must. Next thing I know, I'm locked out of both, and they still have my money.

Stinky bastards. What provider is this? I'm going to be looking for a provider and just want to avoid this kind of thing.

--- BBBS/Li6 v4.10 Toy-4
* Origin: The Rusty MailBox - Penticton, BC Canada (21:4/106.1)

Hello Nigel!

** On Tuesday 01.09.20 - 17:08, Nigel Reed wrote to Ogg:

...I told them to return the money or I'll do a
chargeback. They told me to do whatever I must. Next thing
I know, I'm locked out of both, and they still have my
money.

Since you had paid, there doesn't sound like any reason to lock
you out.

The credit card company should be on your side. A chargeback
would be blemish for the ISP.



--- OpenXP 5.0.46
* Origin: (} Pointy McPointFace (21:4/106.21)

Re: EOTL Downtime
By: Ogg to Nigel Reed on Tue Sep 01 2020 06:40 pm

Hello Nigel!

** On Tuesday 01.09.20 - 17:08, Nigel Reed wrote to Ogg:

...I told them to return the money or I'll do a
chargeback. They told me to do whatever I must. Next thing
I know, I'm locked out of both, and they still have my
money.

Since you had paid, there doesn't sound like any reason to lock
you out.

The credit card company should be on your side. A chargeback
would be blemish for the ISP.

Try a chargeback with no documentation to back your case in Spain. Next thing you'll know is you are in a sketchy debtor blacklist and no power of phone company will want to sell anything to you.

--
gopher://gopher.operationalsecurity.es
--- SBBSecho 3.11-Linux
* Origin: Palantir * palantirbbs.ddns.net * Pensacola, FL * (21:2/138)

Al wrote:

I signed up to get another identical but paid for and it way many times >>slower. A 5 second ./configure on the free service took 45 seconds on the paid
service. Even though it was exactly the same memory, cpu etc. I told them they
need to fix it and they said "that's how it is, you'll have to pay more to >> upgrade". I told them no and to refund me. I told them to return the money or
I'll do a chargeback. They told me to do whatever I must. Next thing I know, >> I'm locked out of both, and they still have my money.

Stinky bastards. What provider is this? I'm going to be looking for a

provider and just want to avoid this kind of thing.

Dignusdata.

I'm using DrServer right now and very happy with them. That is my BBS server
in Dallas. I have a KVM in Los Angeles through Racknerd who are pretty good
but will probably switch after my contract ends because I'd prefer it to be in Dallas. I also have a VM in London through INIZ for off-shore backups and they're also reliable. I'd recommend any of the three though INIZ support is not quite as helpful.
--- SBBSecho 3.11-Linux
* Origin: End Of The Line BBS - endofthelinebbs.com (21:2/101)

Ogg wrote:

Hello Nigel!

** On Tuesday 01.09.20 - 17:08, Nigel Reed wrote to Ogg:

...I told them to return the money or I'll do a
chargeback. They told me to do whatever I must. Next thing
I know, I'm locked out of both, and they still have my
money.

Since you had paid, there doesn't sound like any reason to lock
you out.

The credit card company should be on your side. A chargeback
would be blemish for the ISP.

They've been banned from LowEndTalk it seems, and don't have a very good reputation. I throw caution to the wind because the price was good and the server was fast.

I have filed the paperwork for the chargeback so we'll see what happens.
--- SBBSecho 3.11-Linux
* Origin: End Of The Line BBS - endofthelinebbs.com (21:2/101)

Arelor wrote:

Try a chargeback with no documentation to back your case in Spain. Next thing you'll know is you are in a sketchy debtor blacklist and no power of phone company will want to sell anything to you.

Well, one. I'm not in Spain. and two, I have documentation to back up my
claim.
--- SBBSecho 3.11-Linux
* Origin: End Of The Line BBS - endofthelinebbs.com (21:2/101)

Hello Nigel!

** On Wednesday 26.08.20 - 11:53, Nigel Reed wrote to FSXNET.FSX_GEN:

Good news, I have daily off-site backups so I'm all setup
with a new provider and very happy. Of course, the IPs
have changed but..

G'day Nigel. No doubt you are busy with RL. Just thought
I'd send you a reminder that I am unable to post to some of
the othernets that I am pulling from your system.

For instance, I cannot post to the Sportnet group. It fails
with an nntp warning.

Other groups such as Dovenet and ILink are fine.



--
../|ug

--- OpenXP 5.0.46
* Origin: (} Pointy McPointFace (21:4/106.21)